bdtji Privacy Policy
Protecting your personal information is our priority — this policy clearly explains how bdtji collects, uses, and stores your data.
Introduction & Applicability
bdtji is an online betting and casino platform operated for users in Bangladesh. We take the privacy of our members very seriously. The purpose of this privacy policy is to clearly inform you about what information bdtji collects about you, how it is used, with whom it may be shared, and what measures we take to protect your information.
This policy applies to the bdtji website, mobile version, and all related digital services. By opening an account with bdtji or beginning to use our services, you are automatically giving your consent to this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
1 Information We Collect
bdtji collects the information described below to run its services smoothly and to ensure the best possible experience for users.
Personal Identity Information
Information you provide at the time of account registration includes:
- Full name
- Date of birth (for age verification)
- Valid email address
- Mobile number
- National ID card or passport number (for KYC verification)
Financial Information
Information required to process deposit and withdrawal transactions:
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (where applicable)
- Transaction history and amounts
- Withdrawal request details
Technical Information
Automatically collected while using the platform:
- IP address and device information
- Browser type and version
- Login time and location data
- Cookie and session information
- Navigation behavior on the platform
Gaming Activity Information
Collected to improve the user's gaming experience:
- Betting history and amounts
- Preferred game categories
- Win and loss records
- Bonus usage details
- Total session duration
2 Purpose of Data Use
bdtji uses collected information only for specific and legitimate purposes. We do not use your information beyond the reasons stated below.
Account Management and Verification
We use your identity information to create, manage, and secure your account. This information is essential for completing the age verification (21+) and KYC process. bdtji ensures that only eligible users can access the platform.
Transaction Processing
Financial information is required to complete deposit and withdrawal requests properly. We use this information to securely transfer funds via bKash, Nagad, Rocket, Upay, and bank transfers. All transactions are secured through SSL encryption.
Customer Support
Your account information is used to enable our 24/7 live chat and email support team to resolve your issues quickly. bdtji's support team is ready to assist in both Bengali and English.
Fraud Prevention and Security
We analyze technical information to detect and prevent unusual activity. This analysis plays an important role in preventing activities such as multiple people accessing the same account, bonus abuse, and money laundering.
Service Quality Improvement
By analyzing user experience, we continuously improve the platform's functionality and interface. Using gaming preference data, bdtji displays relevant content for you.
Responsible Gaming Monitoring
By monitoring playing patterns, we can identify potentially problematic behavior and provide support to users when needed. This is an important part of bdtji's responsible gaming commitment.
3 Cookies & Tracking Technologies
bdtji uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are used for tasks such as maintaining login sessions, security verification, and form submission. Without these cookies, the site may not function correctly.
Analytics Cookies
These cookies collect data to help us understand how users use our site. This information is analyzed to identify visit counts, time spent on pages, and popular sections.
Preference Cookies
These cookies are used to remember your language preferences, display settings, and other personalized choices. This means you do not have to change settings again each time you visit the platform.
4 Data Sharing and Disclosure
bdtji never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:
Payment Processors
To complete financial transactions, we share the necessary information with bKash, Nagad, Rocket, Upay, and authorized banks. This information is used solely to process the specific transaction, and these institutions operate under their own privacy policies.
Technology and Software Partners
Game providers on our platform such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe provide gaming services. Only the minimum information necessary to manage game sessions is shared with them.
Legal Obligations
bdtji may be required to disclose information in response to applicable laws, judicial orders, or valid requests from government authorities. In such cases, we will disclose only the information legally required.
Fraud and Money Laundering Prevention
Information may be shared with relevant authorities in cases of suspected financial activity and fraud detection. This is necessary to protect the interests of the entire user community.
5 Data Security Measures
bdtji has adopted industry-standard security measures to protect your information. The key components of our security framework are described below:
SSL Encryption
All data transfers are encrypted via SSL/TLS technology, making them unreadable to third parties.
Firewall Protection
Advanced firewalls and intrusion detection systems protect our servers from cyber attacks.
Two-Factor Authentication
Two-factor authentication at the time of account login prevents unauthorized access.
Secure Data Storage
Sensitive information is stored in encrypted form on secure servers with restricted access.
6 Data Retention Period
Active Account Data
bdtji retains all your information for as long as your account remains active. This information is necessary for service delivery, security, and customer support.
After Account Closure
Even after an account is closed, certain information — particularly financial transaction records — is retained for a set period to meet legal and regulatory obligations. Once that period has passed, the information is securely deleted or anonymized.
Backups and Archives
Information may remain in system backups for a period of time. However, backup copies are kept separate from the production environment and stored while maintaining the highest security standards.
7 Your Rights
As a bdtji user, you have the following rights over your own information. To exercise these rights, contact us at [email protected].
Right to Access
You can find out at any time what information bdtji has collected about you. You can obtain a copy of this information through your account settings or via the support team.
Right to Correction
If any of your information is incorrect or incomplete, you can request a correction. It is your responsibility to ensure accurate information is provided, and our responsibility to update it.
Right to Deletion
In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations or active disputes.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. We will review your request and take appropriate action.
8 Protection of Minors
bdtji provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors. An age verification process is followed at the time of registration, and identity documents are verified when necessary.
If a minor has provided information for any reason, that information will be deleted and the associated account will be closed as soon as we are notified. Parents and guardians are asked to monitor their children's online activity.
9 Policy Changes and Updates
Change Notification
bdtji may update this privacy policy from time to time. For any significant changes, we will send a notification to your registered email address or display a notice on the platform. Continuing to use the service after changes are made will be considered acceptance of the new policy.
Periodic Review
We regularly review this privacy policy to ensure it remains consistent with current laws, regulations, and best practices. The latest version will always be available on this page.
10 Contact & Complaint Resolution
To ask questions, raise concerns, or exercise your data rights regarding this privacy policy, contact the bdtji support team using the methods listed below.
Live Chat
Get instant support through our 24/7 live chat service. bdtji's support team is ready to answer your questions in both Bengali and English.
Email Contact
For detailed privacy-related requests or complaints, write to us at our email:
Related Policies
Please also read the following pages to understand our complete policies: